Portfolio
Previous Work Experience
Customer Service Supervisor
AMV Holdings, LLC - Mooresville, NC
January 2021 to Present
Focusing on customer-first resolutions to logistics and fulfillment issues.
Helping guests choose the right products for their individual needs.
Liaison between Guests and Package protection services.
Reworking customer Service framework to streamline resolution time.
Contact: Josh Milner - Direct line Supervisor
By Phone: (310) 346-0554
By Email: JoshuaCMilner@gmail.com
Sales Associate
Kure Vaporium (AMV Holdings, LLC) - Mooresville, NC
June 2020 to February 2021
Responsible for Sales, Shipping and Receiving, Stocking, and Display presentation.
Customer oriented to guest's individual needs/preferences.
Contact: Kasey Keller - Store Manager
By Phone: (704) 787-4375
Correctional Officer II / Fleet Maintenance Supervisor
Ga Dept of Corrections - Dallas, GA
February 2018 to May 2020
Correctional Officer II
Supervising inmates, controlling movement, processing paperwork, documenting calls.
State vehicle maintenance servicing and mechanical repairs, auto detailing, accurately filing paperwork documenting services completed with direct supervision of inmates
Contact: Eliza Viaggio - Split Shift Supervisor / Key & Tool Officer
By Phone: (770) 570-0310
14E - Patriot Fire Control Enhanced Operator Maintainer
United States Army - Fort Bliss, TX
May 2014 to June 2016
Responsible for operating and maintaining the five major components of the Patriot Fire Control system. Quickly and precisely identifying, tracking, and engaging identified threats using interceptor missile systems capable of destroying enemy air threats.
Contact: Jeffrey Robles - Squad Leader
By Phone: (520) 403-2845
Achievements
Top Sales by store - 2020 - Kure Vaporium
SkillsUSA State T-Shirt Design Competition - 1st place
Georgia Laws of Life Essay finalist - 2011